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FAQ

  • Do you have most materials stocked locally?
    Yes, we do have large collection of popular materials in common colours, Please refer to the e-swatches on line, showing stocked items.
  • Do you stock all the colours of the range?
    In relatively our small market, it is not possible to stock all colours howerver we do stock most common colours in the range. Again please refer to the e-swatches on line, showing stocked items.
  • Can you match PMS or special colour?
    Yes we can. Minimum quanity ranges from 100 meters for Bonded Leather to 1,000 meters for most covering cloths. Please ask our friendly staff.
  • Can you change material thickness?
    The Bonded Leather range can have specified thicknesses, minimum order quantity 100 meters. Papers and coated papers can be bought indent in various weights. Minimum order quantities may apply.
  • I need a specific colour not stocked locally, can I order with your sea shipment?
    Yes, indent items can be added to our scheduled sea freight shipments.
  • How long does the air freight take?
    7 to 10 working days.
  • Is there a minimum quantity for air freight?
    Indent items are by the roll, however we do have a number of products including cloths where minimum order quantity is just 15 meters.
  • Do you sell to designers/print brokers?
    No, we only sell to manufacturers, printers and resellers but happy to assist with specifications and recommendations for projects.
  • Can you help with one of a kind?
    Yes , we are happy to assist with your special project including mock-ups and samples for your client.
  • Do you accept returns?
    We accept returns on locally stocked items in full rolls only, not cut lengths. Goods must return to our warehouse within 30 days of purchase.
  • Can I buy online?
    No, please contact us for smaller quantities, we have a number of resellers in your state.
  • Do you have catalogues available?
    Yes, we have many swatch catalogues available, both locally stocked and indent items.
  • Can I get a sample?
    Yes, we provide samples in A4 and A5 sizes or quarter of meter for mock-ups, for our local and indent materials.
  • Do you export overseas?
    We service the Australasian region, but happy to assist.
  • Can the materials be digitally printed?
    Most covering materials can be offset printed, papers such as Arlin and Rainbow are easily digitally printed. With such a variety of digital printers available print quality can be dependent on the printer and operator.
  • How can materials be decorated?
    Deboss/ Blind stamp, foiling or screen printing.
  • Can I come to your warehouse?
    We welcome visitors, preferably by appointment.
  • Is there a photo of your team?
    Yes, once Patrick dry cleans his suit.
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